Privacy Policy

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Privacy Policy

Last Updated: September 1, 2026

AUA Performance is based in Windsor, Ontario, Canada. We respect your privacy and are committed to handling personal information responsibly and in accordance with applicable Canadian privacy laws.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Contact us by email
• Submit a product, customer service or wholesale inquiry
• Subscribe to communications, if this option is offered
• Otherwise communicate with AUA Performance

This information may include your name, email address, telephone number, business name, location and any information included in your message.

Our website and its service providers may also collect certain technical information automatically, including your Internet Protocol address, browser type, device information, pages visited, referring website and general website usage data.

How We Use Information

We may use the information collected to:

• Respond to questions and inquiries
• Communicate with potential wholesale partners
• Provide information about AUA Performance and its products
• Operate, maintain and improve our website
• Understand website traffic and usage
• Protect the security and integrity of our website
• Meet applicable legal and regulatory obligations

We will not use personal information for a materially different purpose without obtaining consent, unless otherwise permitted or required by law.

Amazon Purchases

AUA Performance products are currently sold through Amazon.ca. When you select a link to Amazon.ca, you leave our website and become subject to Amazon’s terms, privacy practices and applicable policies.

Payments, orders, shipping, returns and order-related customer service are processed by Amazon.ca. AUA Performance does not directly collect or process payment card information through this website.

Cookies and Analytics

Our website may use cookies and similar technologies that are necessary for website operation, security, performance and analytics. These technologies may collect information about your device and how you interact with the website.

Where available, you may manage your cookie and tracking preferences through the website’s cookie settings. You may also adjust your browser settings to block or delete cookies; however, certain website features may not function properly as a result.

Service Providers

We may use third-party service providers to host, operate, secure and analyze our website. These providers may process limited information on our behalf only as necessary to provide their services.

Our website is hosted using GoDaddy services and may contain links to Amazon.ca and social media platforms. These third parties maintain their own privacy policies and practices. We encourage you to review their policies before providing personal information.

Information Outside Canada

Some service providers may process or store information outside Canada. When information is processed in another country, it may be subject to the laws of that jurisdiction and accessible to governmental or law-enforcement authorities where legally permitted.

Disclosure of Information

We do not sell or rent your personal information.

We may disclose information:

• To service providers assisting with website operation, security or analytics
• With your consent
• When required or permitted by law
• To protect the rights, safety or security of AUA Performance, our website or others
• In connection with a business transaction, subject to applicable legal requirements

Retention

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected and to meet applicable legal, regulatory or business requirements. Information that is no longer required will be securely deleted, destroyed or anonymized where appropriate.

Security

We use reasonable administrative, technical and organizational safeguards appropriate to the sensitivity of the information under our control. However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

Your Privacy Rights

Subject to applicable law, you may request access to the personal information we hold about you, ask that inaccurate information be corrected or withdraw consent to certain uses of your information.

To submit a privacy request, contact us at support@auaperformance.ca. We may need to verify your identity before completing a request.

Children’s Privacy

This website is intended for a general audience and is not designed to knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can review and appropriately address the matter.

External Links

Our website may contain links to Amazon.ca, social media platforms and other third-party websites. AUA Performance is not responsible for the privacy practices, content or security of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices or legal obligations. The revised policy will be posted on this page with an updated “Last Updated” date.

Contact Us

For questions, concerns or requests regarding this Privacy Policy or our handling of personal information, contact:

AUA Performance
Windsor, Ontario, Canada
Email: support@auaperformance.ca